Heytrade is owned by HEYTRADE SOLUTIONS PRIVATE LIMITED ("we," "our," and "us"). For us, protecting the privacy of our clients ( "you" and "your") is of utmost importance. Please read our Privacy Policy to learn more about what happens to the information you provide to us and what we learn about you from your visits to Heytrade and your use of our services. By visiting Heytrade or using or accessing our services, you agree to the terms of this privacy policy.
Personal information that we collect from you include your name, email address, phone number, and billing information. Some of the non-personal information we gather are your IP address, browser, and device information.
We may use customer information to tailor our technology solutions and services to our customers' individual needs and preferences. Customer information helps us analyze usage patterns and gather feedback to continually improve and optimize our technology solutions. We may use customer information to facilitate communications, such as sending important updates and notifications and responding to inquiries and support requests. We may also use customer information to comply with applicable laws, regulations, or legal obligations governing our operations and the provision of technology solutions.
Heytrade adheres to this privacy policy and ensures that the personal information you provide to us is as protected as possible. We have implemented appropriate technical, administrative and physical security measures to protect your personal information from misuse, loss, alteration and destruction. Despite our best efforts, it is impossible to guarantee 100% security of information transmitted over the internet. Therefore, it is your responsibility to ensure the confidentiality of the information associated with your account. Further, we make no claims or warranties regarding the security of your personal information.
To minimize the possibility that third parties will gain access to your personal information and account, it is important to use a strong, difficult-to-guess password that you can keep secret. If you believe your account has been compromised, please contact our customer support team at tech@heytrade.ai
Your general, aggregated demographic information may be shared with third parties to improve the quality and delivery of our services. However, it is our policy not to disclose your personal information to third parties without your consent or knowledge, except in certain circumstances including: a) Using an account or profile linked to another party may result in your data being passed to them, b) Where we are required to assert or exercise our legal rights in response to a subpoena, court order, or legal process, and c) Where there is evidence of illegal activity, suspected fraud, or a danger to persons or property.
Cookies are small text files that are stored on your device when you visit our website. We use cookies to analyze website traffic, track user behavior, and gather valuable insights to improve our services. This data helps us understand how you interact with our website so that we can better tailor our content to your needs. Although it is possible to disable cookies, by doing so, some of the features offered by Heytrade may not function properly.
Our website may contain links to third party websites that provide additional information and resources. These links are provided for your convenience and do not imply our endorsement or responsibility for the content, privacy practices, or security of these external websites. It is important to note that we have no control over cookies and tracking technologies used by third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such external websites. We encourage you to read the privacy policies of any external websites you visit.
The length of time that we retain your data may vary depending on the nature of your data, applicable legal requirements, and our legitimate business needs.
Heytrade is intended solely for use by individuals 18 years of age or older. Under no circumstances will we knowingly collect information from anyone under the age of 18. If you believe that we have inadvertently collected information from a minor, please contact us immediately. That information will be deleted as soon as possible.
We take protecting all of your data protection rights very seriously. You have certain rights regarding your personal data. These rights include the right to access, rectify and delete your personal data, and to restrict or object to its processing. You have the right to know what personal information we collect, how it is used, and with whom it is shared.
Our Privacy Policy presents this information in a transparent and easy-to-understand manner. If you have any concerns or questions about how we handle your personal data, or if you would like to exercise any of your rights, please contact us using the contact details provided in our Privacy Policy. We respond promptly to customer inquiries and strive to resolve issues fairly and transparently.
This privacy policy may be changed, supplemented, or modified by us at any time without prior notice. Any changes we make to our Privacy Policy will be posted here. Each time you access or use Heytrade, you agree to be bound by the most current version of the Privacy Policy. We encourage you to periodically review our Privacy Policy to ensure you are aware of any recent changes.
Reach out to us at any time if you have any questions or concerns regarding this Privacy Policy.
tech@heytrade.ai