Simple to assemble and operate
Every rule is automatically summarized by Heytrade into what appears to be a straightforward process document. Automation setup is made quick and simple by the rule summaries and the straightforward form interface.
Experience seamless customer interactions with our cutting-edge Customer Service Suite. Designed for the modern tech landscape, it empowers businesses to deliver unparalleled support. From features that includes Unified workspace to collaboration, our suite ensures that your agents amplify their work convenience , enhancing the customers overall experience.
Revolutionizing the landscape of customer support, Our AI-integrated Customer Service Suite stands as a testament to innovation. Elevate your customer engagement game with our transformative solution today
With our Unified Workspace, your can give agents the flexibility to instantly customise services. Get a single view of every consumer engagement across all channels.
Streamline the interactions, suggest responses, recommend actions, and summarize events with a truly unified setting that benefits the agents for efficiency
Our Ticketing system is designed to prioritize your tech concerns. With a user-friendly interface, it's easier than ever to oversee, organize and resolve issues.
Say goodbye to long response times and hello to efficient support with a unified workplace that facilitates agents' rapid movement, targeted attention, and provision of individualized support.
Experience the future of customer support with our cutting-edge Automated Self-Service Suite. Our Automated Self-Service Suite is tailored to the unique needs of our clients
Using scalable knowledge bases and customised widgets, automate self-service so that clients may locate solutions more quickly. Integrate bespoke apps with your site to meet certain business requirements and provide a customised self-service experience.
Experience the future of customer service with our cutting-edge AI Analytics. AI-powered automations can let your teams operate autonomously and eliminate complexity. Increase output and efficiency by using generative AI, which supports agents at every stage and helps them provide precise solutions.
Every rule is automatically summarized by Heytrade into what appears to be a straightforward process document. Automation setup is made quick and simple by the rule summaries and the straightforward form interface.
Automations can recall, notify, and bring tickets with dependencies to the attention of the correct people at the right time when you require feedback from a different team.
The ability to combine AND/OR conditions and multi-select options gives you the flexibility to create strong rules that can automate any kind of complicated procedure.
Our seasoned teams are accustomed to playing the finest part in defining the technical foundation of your organization and dedicating their full attention to the success
Heytrade puts a lot of effort into pursuing its vision and mission and works hard to deliver the finest results possible for its customers.
An audit log is included with every automation rule so you can simply keep track of modifications. You can test modifications in a sandbox and have them immediately synced to your live account as necessary.
Give agents access to collaboration tools so they may interact with the appropriate specialists from cross-functional teams and respond to complicated queries more quickly and consistently
Elevate your projects to new heights by harnessing the power of unified communication and streamlined workflows, ensuring unparalleled support.
